Croydon Community Ophthalmology Service​​
Information for Patients
  What Happens When I See The Optometrist?
At your appointment for the Croydon Community Opthalmology Service (COS) the optometrist will discuss your eye history, the symptoms you may be experiencing and any related medical history. You will receive an eye assessment relevant to your symptoms.  

Please take a list of all current medications if you are taking any and your up-to-date glasses with you to the appointment.

As a result of the consultation, you may be:

  • Given appropriate treatment by the optometrist, which may include a follow-up appointment
  • Referred to your GP for appropriate treatment if your eye condition is related to your general health
  • Referred directly to the hospital eye service for a hospital appointment if your eye condition is more serious

Following your appointment, the optometrist will notify your GP about the outcome of your consultation to ensure your medical records are updated. Please be assured, however, that your information will be held confidentially.

Please note: This service does not replace the routine eye examination, eye tests or perscription for glasses, as a sigh test will not be performed as part of the COS assessment. In the COS appointment, the optometrist may use eye drops to make your pupils bigger to allow for a more thorough examination. This can cause mild blurring of the vision, so you should not drive to this appointment, as you may not be able to drive for a while afterwards. You may also be more sensitive to the sun so it's a good idea to bring your sunglasses. Please allowed at least an hour for the COS appointment, but in some cases, it may take less time.
 Share Your Feedback

We are proud of offering the people of Croydon a good service and we therefore value your opinion. If you would like to leave a compliment or a comment about the service you have received, or you have a concern or a complaint, please contact us:

Email:  [email protected]   Phone: 020 7193 1665

We use any feedback we receive to evaluate the service and make improvements if necessary.

Please note that we take any complaint very seriously. For more information, you can download our complaints policy below.

Practices Providing the Service

Thornton Heath
The Eye Centre, 830 London Road, Thornton Heath CR7 7PA
Tel: 020 8689 0011                      
Boots Opticians, 87a High Street, Thornton Heath CR7 8RY
Tel: 020 8684 1155

Upper Norwood
Crystal Eye Centre, 20a Westow Hill, Gipsy Hill, Upper Norwood SE19 1RX
Tel: 020 8766 7476                      
Domiciliary Services
Eye Matrix Opticians
Tel: 0800 6123144

Day Lewis Opticians, 305 Lower Addiscombe Road, Croydon CRO 6RF
Tel: 020 8654 5559                      
Surrey Opticians, 141 Brighton Road, Coulsdon CR5 2NJ             
Tel: 020 8660 7343                      
Kerr Eyecare, 37 London Road, West Croydon CRO 2RE
Tel: 020 8688 5076
Rawlings Opticians, 8 High Street, Croydon CRO 1YA                          
Tel: 020 8667 9153

Specsavers Opticians, 19 Church St, Croydon CR0 1RH
Tel: 020 8760 0574

Specsavers Opticians, 112 North End, Croydon CR0 1UD
Tel: 020 8681 8688

London Eye Care, 1415 London Road, Norbury SW16 4AH                       
Tel: 020 8679 0955 
AMS Opticians, 15 Purley Road, Purley, CR8 2HA
Tel: 020 8660 0472

Pursers Optometrists, 958 Brighton Road, Purley, CR8 2LP                               
Tel: 020 8660 2147            
Rawlings Opticians, 946 Brighton Road, Purley CR8 2LP
Tel: 020 8660 3271

Specsavers Opticians, 943 Brighton Rd, Purley CR8 2UN
Tel: 020 8660 5129

Heather Bailey Optometrists, 1 Limpsfield Road, Sanderstead,  CR2 9LA
Tel: 020 8657 3525

South Croydon
Blooms Opticians, 121 Addington Road, South Croydon, CR2 8LH
Tel: 020 8657 2000